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Fast. Fair. Better. That's what customers can expect from Progressive Direct. Everything we do acknowledges the needs of busy customers who are cost-conscious and increasingly savvy about auto insurance and good service. We're here for you 24/7, online and by phone. We can provide quotes, update your policy, even answer "what if" questions if that's what you need. From auto quotes in about 6 minutes to our superior claims service, we find new ways to show you that we respect your time.

Progressive.com earns the No. 1 spot on the Keynote?Systems Q3 2009 Insurance Carrier Scorecard, produced by Keynote Competitive Research, the industry analysis group of Keynote. Progressive has won every scorecard published since 2004 and has held the top spot for 14 of the last 15 scorecard rankings published since 2000.

We want to stay one step ahead of the competition by offering customers the products and services they want, when they want them. It's our philosophy — and it's helped make us one of the largest auto insurance groups in the country. Progressive oversees all elements of the claims/repair process on behalf of drivers involved in accidents, which reduces the time drivers spend managing repairs from about four days to 15 minutes.











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